Return & Refund Policy

Thanks for shopping at karlasorganicbeauty.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

For hygiene and safety reasons we can’t accept returns. Due to all our products are fresh handmade we don’t assure their purity once the products have arrived. Therefore returning merchandise can’t be resold. In order to receive a refund only we can accept undamaged products in their original packaging.

You have 14 calendar days to return an item from the date you received it.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us:

  • karlasorganicbeauty@gmail.com